Privacy Policy

A legal disclaimer

Cruz Mobile Welding LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through cruzmobilewelding.com (the "Site") and when you contact us, how we use it, and the choices you have.

1. Information We Collect

Information you give us:

Name, phone number, email address and service address
Job details, such as the type of welding or repair you need, and photos you send
Messages you send through our quote form, email, phone, or text

Information collected automatically:

IP address, browser type, device type and operating system
Pages you visit, time spent on the Site and the site that referred you
General location (city or region) based on IP address
Cookies and similar technologies (see our Cookie Policy)

Information from others:

Reviews and messages from platforms like Google Business Profile, Yelp, Facebook or Instagram
Referrals from customers or partners

2. How We Use Your Information

We use your information to:

Respond to quote requests and questions
Schedule, perform and follow up on jobs
Send invoices and process payments
Send service updates, appointment reminders and follow-ups
Ask for feedback or reviews
Improve our Site, services and advertising
Protect against fraud and meet legal requirements

3. Text Messages (SMS)

If you give us your phone number, we may call or text you about your quote or job. We use your number only for that purpose and will not send marketing texts without your consent. You can reply STOP to opt out of texts at any time. Message and data rates may apply. We do not sell or share your mobile number or text-messaging consent with third parties for their marketing.

4. How We Share Information

We do not sell your personal information. We share it only:

With service providers who help us run the business, such as Wix (website hosting and forms), payment processors, scheduling or invoicing tools, email and phone providers, and analytics providers
For legal reasons, when required by law, or to protect our rights, property or safety
In a business transfer, such as a sale or merger of the business
With your consent

5. Cookies and Analytics

Our Site uses cookies and similar tools to run the Site and understand how visitors use it. [We use Google Analytics.] [We use the Meta Pixel.] You can learn more, and how to control cookies, in our Cookie Policy.

6. Do Not Track

Some browsers send a "Do Not Track" signal. Because there isn't one agreed standard for responding to these signals, our Site does not currently respond to them. We do honor Global Privacy Control (GPC) signals where required by law.

7. How Long We Keep Information

We keep your information for as long as needed to provide services, keep business and tax records, handle warranty claims and meet legal requirements. After that, we delete or anonymize it.

8. How We Protect Information

We use reasonable safeguards to protect your information, including secure (HTTPS) connections through our website platform. No method of sending or storing data is 100% secure, so we can't guarantee absolute security.

9. Your California Privacy Rights

If you live in California, you may have the right to:

Know what personal information we collect, use and share
Access a copy of your personal information
Correct inaccurate information
Delete your personal information, with some exceptions
Opt out of the sale or sharing of your personal information (we do not sell it)
Not be discriminated against for using these rights

"Shine the Light" (Cal. Civ. Code § 1798.83): We do not share personal information with third parties for their own direct marketing purposes.

To make a request, email [EMAIL ADDRESS] or call [PHONE NUMBER]. We may need to verify your identity before responding. You can also have an authorized agent make a request for you.

10. Children's Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has sent us information, contact us and we'll delete it.

11. Third-Party Sites

Our Site may link to other websites or social media pages. Their privacy practices are their own, so please review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above shows the latest version.

13. Contact Us

Cruz Mobile Welding LLC [BUSINESS ADDRESS] Phone: [PHONE NUMBER] Email: [EMAIL ADDRESS]